Jobs, Careers and Occupations

Computer Operator

Computer Operator Nature of Work

Computer operators establish, operate, maintain and co-ordinate the use of local and wide area networks, mainframe networks, hardware, software and related computer equipment. Computer operators must anticipate problems and take preventive action, as well as solve problems that occur during operations.

They are employed in information technology units throughout the private and public sectors. Progression to senior positions is possible with experience.

Computer Operator Work Conditions

Computer operators generally work in well-lighted, well-ventilated, comfortable rooms. Because many organizations use their computers 24 hours a day, 7 days a week, computer operators may be required to work evening or night shifts and weekends. Shift assignments usually are made based on seniority.

Computer Operator Personal Requirements

• Able to investigate, identify and solve problems quickly and efficiently
• Able to concentrate for long periods
• Able to work quickly and accurately
• Attention to detail
• Logical approach to work, self-reliance and ability to work independently

Computer Operator Employment Requirements

Computer operators usually receive on-the-job training in order to become familiar with their employer’s equipment and routines. The length of training varies with the job and the experience of the employee. However, previous work experience is the key to obtaining an operator job in many large establishments. Employers generally look for specific, hands-on experience with the type of equipment and related operating systems they use. Additionally, formal computer training, perhaps through a college or technical school, is recommended.

Computer Operator Duties and Tasks

Computer Operators may perform some or all of the following duties and tasks:

• Evaluate and install computer hardware, networking software and operating system software
• Implement data, software and hardware security procedures
• Load computer tapes and disks and install software and printer paper and forms
• Maintain, troubleshoot and administer the use of local area networks, wide area networks, mainframe networks and computer workstations and peripheral equipment
• Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
• Perform data backups and disaster recovery operations
• Perform routine network start up, shut down and maintain control records
• Provide problem-solving services to network users

Computer Operator Example Titles

• Data Centre Operator
• Network Administrator
• Network Support Technician
• System Administrator
• Web Technician

Computer Operator Related Occupations

• Computer Engineers
• Computer Programmers
• Data Entry Clerks
• Technical Support Analysts
• Telecom Technicians
• IT Support Technician
• Word Processing Operator

Related Industries

• All private and government industries
• Telecom