Clerks
Clerks Nature of Work
Clerks perform a range of administrative tasks in an organization. They
prepare correspondence, reports, statements and other material, operate office equipment, answer telephones and
perform clerical duties of a general nature according to established procedures. They are employed in offices
throughout the public and private sectors.
Clerk Work Conditions
Clerks may be required to carry out numerous tasks in a small office, or to concentrate on just one or two
specific tasks in a larger office.
Clerks usually work indoors and may work alone or in a team situation with other clerks, professional and
technical staff and trades people. Experienced clerks may undertake more complex tasks and responsibilities.
Clerk Personal Requirements
- Able to work as part of a team
- Able to work methodically, accurately and neatly
- Good oral and written communication skills
Clerk Employment Requirements
- Completion of secondary school is usually required
- On-the-job training and short-term training courses or programs specific to the company business are
usually required.
Clerk Duties and Tasks
Clerks may perform some or all of the following duties and tasks:
- Assist other staff in the organization with their enquiries
- File papers and documents so that they can be easily found when needed
- Operate a range of office machines such as photocopiers, computers and faxes
- Order office supplies, service office equipment and arrange for servicing in the case of major repairs
- Respond to telephone, in person or electronic enquiries or forward to appropriate person
- Sort and distribute incoming and outgoing mail, manually or electronically
- Undertake other duties such as banking, credit control or payroll functions
- Write business letters, reports or office memoranda using word-processing equipment
With experience and sometimes further study, advancement to higher positions, such as office administrator,
record keeper, front line manager or legal administrator, is possible.
Clerk Example Titles
- Office Assistant
- Office Clerk
- Typist
Clerk Related Occupations
Related Industries
All private and government industries.

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Park Ridge city clerk earns national certificationPark Ridge Herald-AdvocateCheryl L. Peterson, deputy city clerk of the city of Park Ridge, has earned the designation of certified municipal clerk from the International Institute of Municipal Clerks (IIMC), Inc. IIMC grants certified municipal clerk designation only to ...and more » |
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Officer's messIndian ExpressWhile the form was signed by him, the officer has maintained that it was filled by a clerk in the school, as was the norm, and the incorrect year was a clerical error. May 11, 1966: The medical examination report (FJ/6025/1 of AFMS, F 2) prepared by ...and more » |
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